Privacy Policy

Last Updated: 2025-May-07

At Rubi Refrigeration & Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.rubirefrigeration.co.ke (the “Site”).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1. Information You Provide

Personal Information: We may collect personal information such as your name, email address, phone number, and any other details you provide when you:

  • Sign up for our newsletter
  • Make inquiries or requests through our contact form
  • Register an account on the Site
  • Make a purchase or place an order

1.2. Information Collected Automatically

When you visit our Site, we may automatically collect the following information:

  • Log and Device Information: This includes your IP address, browser type, operating system, and device information.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity. You can control your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Site
  • Process transactions and fulfill your orders
  • Respond to your inquiries, support requests, and feedback
  • Send you marketing communications and promotional offers (you can opt-out at any time)
  • Analyze trends and usage to improve our Site and services
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us with payment processing, email communications, or hosting services.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction.
  • Legal Compliance: We may disclose your information to comply with legal obligations, court orders, or government regulations.

4. Your Privacy Rights

Depending on your location, you may have certain privacy rights, including:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Correction: You can ask us to correct any inaccurate or incomplete information.
  • Right to Deletion: You can request that we delete your personal information under certain circumstances.
  • Right to Object: You have the right to object to certain processing activities, such as receiving marketing emails.

To exercise these rights, please contact us at [insert contact email].

5. How We Protect Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no transmission of data over the internet is guaranteed to be completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of these third-party websites before providing any personal information.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information immediately.

8. International Data Transfers

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, processed, and stored in the United States. By using our Site, you consent to the transfer of your information to the United States and the use of it in accordance with this privacy policy.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: